While we have tested the Echo against a large amount of routers and switches there might still be some incompatibilities. If you are using a switch please try a different switch first or a direct connection with the router. This usually solves any update issues that are occurring.
My Echo updated fine,but will not establish a link with my Windows Media Center PC.
Please ensure that DHCP is enabled on your router as this is usually the issue.
The volume buttons don't do anything.
Due to the way the Microsoft Media Center Extender software works, Media Center Extenders like a Ceton Echo only have control over Mute when it comes to TV volume.
I installed the Echo Settings plugin, but it is not showing up on my Echo?
In some instances if Echo or WMC is open during the plugin installation you might not see the plug. First restart both WMC on your HTPC and also reboot the Echo. If it still does not show up please follow these steps:
1.) Turn off Echo
2.) Close Windows Media Center on your PC
3.) Uninstall the "Ceton Echo plugin" on your HTPC by going to Computer->Uninstall or change a program -> Ceton Echo
4.) Re-install the Ceton Echo plugin (ensure you have the latest version).
5.) Turn on Echo.
I have my Echo hooked up to a 1080p TV, however my TV is reporting 720p
Please install the Ceton Echo plugin for Windows Media Center. After the installation you can go into the Echo Settings under Video and select 1080p.
You receive an error message "Media Center has stopped working"
To restart the Windows services that Media Center Extender Service needs, follow these steps:
1.) Click Start, type services.msc in the Start Search box, and then press ENTER.
2.) If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
In the list of services, verify that Started appears under Status and that Automatic appears under Startup Typefor the following two services:
-- Network List Service
-- Quality Windows Audio Video Experience
If you have to modify the settings for either service, double-click the service, make the appropriate adjustment, and then click OK.
3.) Restart Extender setup.